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(MoneyNewsWire.Net, March 14, 2018 ) Payments in the UAE 2017: What Consumers Want
UAE payments market is defined by a high reliance on cash among consumers, with cash accounting for 84.6% of the total payment transaction volume in 2017. This was primarily because consumers in the UAE see cash as a quicker and safer payment option over which they have more control. However, card payments are gradually increasing supported by government financial inclusion programs, promotional campaigns by financial institutions, and the adoption of newer payment technologies.
Improving financial inclusion has driven the adoption of electronic payments in the UAE. The government introduced the Wage Protection System (WPS) in January 2009, requiring all wage payments to be made through a bank, bureau de change, or other authorized financial institution. All institutions registered with the Ministry of Labor come under the purview of the WPS.
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Companies mentioned in this report: Emirates NBD, Dubai Islamic Bank, Abu Dhabi Islamic Bank, Emirates Islamic Bank, National Bank of Abu Dhabi, Abu Dhabi Commercial Bank, Mashreq Bank, RAKBANK, Visa, Mastercard, American Express, Diners Club.
UAE immigrant population accounted for 88.4% of the resident population in 2015, according to the International Organization for Migration. Many expatriate workers use prepaid cards to remit funds to their home countries. The government WPS has resulted in a number of companies in the UAE using prepaid cards for payroll purposes.
E-commerce registered significant growth, at a review-period CAGR of 26% between 2013 and 2017. Debit and credit cards remain the preferred mode of e-commerce transactions, accounting for one third of the total e-commerce transaction value in 2017. However, alternative payments such as PayPal, CashU, and Masterpass are all gaining prominence for the purposes of online shopping.
The report Payments in the UAE 2017: What Consumers Want, examines the consumer payments market in the UAE, considering payment cards, online payments, P2P payments, and newer payment technologies such as mobile wallets and contactless.
Scope:
The government introduced the Wage Protection System (WPS) in January 2009, requiring all wage payments to be made through a bank, bureau de change, or other authorized financial institution.
In August 2009, the Roads and Transport Authority launched prepaid cards in Dubai for e-ticketing on different modes of transport such as buses, water buses, trams, and metros.
The Smart Dubai plan was introduced by the government in March 2014. It focuses on increasing the range of online services available, and helps citizens familiarize themselves with electronic services and online payments.
Reasons to buy
Understand the key facts and figures in the consumer payments market in the UAE.
Learn what trends drive consumer behavior at the macro level and plan your strategy accordingly.
Find out what products the major competitors are launching in the market.
Discover consumer sentiments towards various payment tools in the Indian market and use this knowledge to inform product design.
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